How to Find or Choose Your Doctor
At OneShare Health, our Members are not restricted to an In-Network/Out-of-Network requirement when it comes to Physicians and Facilities. You are free to see your selected Provider.
However, to maximize your Program, receive care from whomever you want without restriction, and stretch your healthcare dollar further, our Members can follow this simple Freedom of Choice Guide!
Step 1. Visit Virtual Urgent Care: Remember that Virtual Urgent Care visits are always 100% shared at OneShare Health; It's your go-to for common ailments!
Step 2. Check Your Program Features:
For conditions more serious than those that could be resolved with a Virtual Urgent Care visit through Clever Health, but which are not Life-Threatening or Life-Altering, your next line of defense is your Primary Care Physician or an Urgent Care Facility. But, keep in mind that not all OneShare Programs provide sharing eligibility for these visits, and, even when Eligible, sharing is limited to a certain number of visits per Program Year.
If your medical condition is a Life-Threatening or Life-Altering emergency, seek Emergency Care immediately. All OneShare Programs provide sharing eligibility for Emergency Care (for Eligible conditions only). If your Program does not provide eligibility for Primary Care Physician visits if you have exceeded your Program’s maximum visits for Primary Care, or if you simply want a streamlined and easy way to access a Primary Care Physician, Virtual Primary Care visits are available through the Clever Health App for a very reasonable cost. Virtual Primary Care visits are Not Eligible for Sharing.
Step 3. Find a Provider: Our Members have access to an easy-to-use Provider Locator tool from First Health to find network Providers. Members are not required to use a network Provider, but you could end up with additional sharing responsibility if you choose an out-of-network Provider. To search for a Provider, click here.
